Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Learning
Figuring out how to use new ideas or things.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Coordination
Changing what is done based on other people's actions.
Active Listening
Listening to others, not interrupting, and asking good questions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
Reading work-related information.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Social Perceptiveness
Understanding people's reactions.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Speaking
Talking to others.
Writing
Writing things for co-workers or customers.
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